Because each item is unique and specially made to order, regrettably we cannot accept returns or exchanges unless the product arrives defective or damaged.
Items cannot be returned due to selecting wrong item or size, “not as described”, change of mind, or any issues other than defect or damage upon arrival.
If there’s a problem with an order—like a manufacturing error or a damaged item—the manufacturing facility will offer a free reprint or a refund, and the item does not need to be physically returned.
Otherwise, all sales are final.
Please sure to reference your Order Number and submit your problem report which describes the issue in detail for each affected item along with photo(s) within 10 days of the delivery date or the estimated delivery date.
To avoid delays, please make certain that all attached photos are clear and well lit.
After this deadline has passed we are unable to process problem reports within the timeframe required of us by our manufacturing facility.
Reports and photo(s) should be submitted to:
Support@americanheritagetees.com
Please specify if you are seeking a free reprint or a refund, and we will present the issue to the manufacturing facility and do our best to obtain your requested result, but the final discretion will rest with the manufacturer.